FAQ

What are your hours of operation?

Monday - Friday - 8:00am to 5:00pm

Some Saturdays - 8am-12am*

The clinic is closed on Sunday

*We are open 1 to 2 Saturdays per month

Do I need an appointment?

Yes, patients are only seen by appointment. We do see urgent and emergency patients during business hours for current clients; please call before coming down to check availability.

What forms of payment do you accept?

Cash, Mastercard, Visa, Discover, American Express, and Care Credit. We also accept payments through ScratchPay. We do not accept checks.

Payment is required at the time of service.

Are you accepting new clients?

We are currently accepting new clients, but we are typically booked out by about a month for new clients.

At what age should I have my pet spayed or neutered?

Spaying or neutering is typically recommended at 6 months of age. Our veterinarians may have a different recommendation based on your pet's size or breed.

What is the pre-anesthetic blood screening?

This is a blood test that is done prior to surgery. It tests the organ functions and blood count of your pet. The pre-anesthetic blood screening is done to assure safety during anesthesia and surgery and the ability to heal following surgery.

How long do the sutures stay in after my pet's surgery?

Procedures involving skin sutures require them to be removed in 14 days following the surgery. However, many of our procedures are done using absorbable sutures that are "buried" in the skin, requiring no removal.

Is it a good idea for my pet to have at least one litter?

No, there is no advantage to your pet having one litter. However there are plenty of advantages to having your pet spayed or neutered. These advantages include decreasing the chances of mammary tumors later in life, eliminating the risk of cystic ovaries and uterine infections, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate issues, decreasing spraying and marking behaviors, and also decreases the surplus of unwanted puppies and kittens.

Do you board pets?

No, we do not provide boarding

What are your kennels like?

Our dog kennels are all indoor, and exceptionally clean. The cats are housed in kitty condos with a shelf to perch on or hide under, in a separate area away from the dogs. Blankets, food and water are provided for our patients.

FAQ